We are proactive to ensure customer satisfaction for all orders.

To maintain the highest standards for all our customers we have a no returns policy.

The limited edition works are one of kind and will be packed to industry standards. 

Pease read refunds and returns policy below.

 

  • Making a purchase binds the purchaser to this policy.
  • Exceptions: In the rare case of accidental damage in transit or on arrival please see our policy and procedures below.

  • Our refund and returns policy is 3 days. If 3 days have passed from the date your purchase was delivered, we may not offer you a full refund or exchange.

  • To be eligible for a return you must request a return or refund and sent return item tracking number within 3 days from date your purchase was delivered.

  • To complete your return, we require a receipt or proof of purchase.

 

Refunds 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 

Your refund will be processed automatically to your credit card or original method of payment.

 

Shipping Returns

Return your product to:

DAI CAMERON RETURNS ADDRESS

You are responsible for return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. You may consider using a trackable shipping service or purchasing shipping insurance. 

 

DAICAMERON.COM

Refunds and returns policy. 

  1. No returns policy.
  2. Artwork authenticity and quality guarantees: Applicable to canvas and paper prints products and packaging, NFTs, certified authenticity and condition reports files, certificates and keys sold with the art products. 
  3. To return your product: DAICAMERON.COM RETURNS ADDRESS

Any defects apparent caused in transit or upon arrival are exceptions. Please request an exception refund or exchange within 3 days of date of delivery.

  1. Exceptions: Special cases or exceptions such as damaged items, incorrect orders or product defects. Returns tracking number sent within 3 from date of delivery.
  2. Timeframe for returns: Returns item tracking number sent within 3 days from date of delivery.
  3. Condition of the product: Clearly communicate and demonstrate the condition of the product with descriptions and images with your returns request. Art products, especially original artworks, must be returned in their original condition and packaging as best as possible.
  4. Return shipping and fees: Shipping costs will be refunded. Prepaid return labels for upon request for your convenience.
  5. Refund method: Payment method used to purchase.
  6. Exceptions a: Special cases or exceptions such as damaged items, incorrect orders or product defects. Returns item tracking number sent within 3 days from date of delivery.
  7. Eligible items for return: Canvas and paper print products. 
  8. Digital files and NFTs = No returns or refunds.
  9. Design service products = No returns or refunds.
  10. By making a purchase of any product on this website you agree to these terms and conditions.

 

Need help?

  • Customer service contact information.
  • Customer support service line.

 

Contact us if you have questions or need assistance with a return or refund.

 

The Australian Consumer Law 

Competition and Consumer Act 2010